While the crew is on the way
What to do before the technician arrives
Five steps that reduce damage and shorten the repair. Check off what's done — the list is yours, it's not sent anywhere.
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Warranty
What we're responsible for
Terms are the same for emergency and scheduled call-outs: in writing, before work begins.
12-month workmanship warranty
If a connection or assembly we made fails, we redo it at our own expense.
Repeat call-out free of charge
If the problem returns within the warranty period, we come out at no charge for the call-out or the work.
Quote before starting
We quote the price first, then pick up the tools. The price doesn't go up during the work.
We clean up after ourselves
We haul away old parts and debris, leaving your home exactly as we found it.
We'll insert your warranty terms — this shows how the block looks on the page.