FAQ
What it's about asked before the request
How much do your services cost?
Tour selection and consultation are free for you. You pay only the tour price itself — the same as with the operator, since the agency's commission is already included in that price.
How far in advance should I book?
The earlier — the bigger the choice of hotels and the more convenient the flights. But last-minute deals a few days before the date are also possible: tell us your limits on budget and dates, and we'll show both scenarios.
What's included in the tour price?
This usually includes accommodation with your chosen meal plan, flights, airport-to-hotel transfer and medical insurance. Anything not included — excursions, paid hotel services, extra baggage — we list as a separate line to pay.
Can we travel with children?
Yes, and for that we look at other things: a gently sloping sea entry, a kids' pool and menu, distance from the airport, a crib available in the room. Tell us the children's age — we'll factor it into the selection.
What happens if the trip has to be cancelled?
Cancellation terms are stated in the contract and depend on the operator and the time before departure. We show them before payment, not after, and advise when trip cancellation insurance makes sense.
Do you help with visas and documents?
Yes: we'll advise on the list of documents, check your passport's expiry date, prepare reference letters from the agency, and book you in for submission. The decision to issue a visa is made by the consulate — worth understanding this in advance.