Answers at three in the morning
The assistant knows your prices, lead times and conditions, and answers at night the same way it answers at ten. What it does not know, it hands to a person — it does not invent.
[ 01 ]AI automation
An AI automation agency with the price and the timeline on this page, instead of behind a discovery call.
We connect ChatGPT and other models to the places where your team actually loses hours: answering the same customer questions, writing quotes, describing products, digging through internal documents. What it costs and how long it takes is further down, in numbers.
[ 02 ]Numbers
Four numbers that decide most of it.
€730where a working AI assistant on your own data starts. A number, not a range you are given after a call
Daysto the first prototype you can talk to. Full integration with shop and CRM takes two to three weeks
3model providers in one chain — Gemini, Groq, Cloudflare. When one runs out of quota, the next answers and nobody notices
11languages out of the box. Your customer in Toronto and your customer in Warsaw get the same answer in their own language
[ 03 ]Why
Three things that change from day one.
No outage when a quota runs out
Your answers do not hang on a single vendor. The chain runs Gemini, then Groq, then Cloudflare, and switches by itself. This is built in, not an upsell.
Your data stays in the EU
Everything runs on our own server at netcup in Vienna, Austria. Conversation history does not leave the EU, and for the models themselves we can pick providers with EU processing.
[ 04 ]Scope
What we actually connect.
/01AI chatbot on your website: prices, availability, lead times, handover to a human[Website]/02Customer service that answers first and escalates only what needs a person[Support]/03Quotes and product copy generated from your catalogue, not from thin air[Content]/04Incoming leads sorted, summarised and written into your CRM[Sales]/05Internal search across your own documents: price lists, contracts, specs[Knowledge]/06Telegram or WhatsApp bot with the same knowledge as the site, plus API into your shop, accounting or calendar[Integration][ 05 ]Honest
What you will not get from us.
No US entity
Soft Plus is a Ukrainian company based in Kyiv. We invoice in euro, work fully remote, and would rather say so on the first screen than let you find out later.
No borrowed American logos
Our cases come from Ukraine and Kazakhstan, with numbers we can show. We do not put logos on the wall that were never our clients.
No round-the-clock overlap with Sydney
Kyiv is UTC+3. With New York and Toronto we share 08:00–13:00 your time, with London most of the day. With Sydney there is no shared working hour at all — if that matters to you, say so before we start.
[ 06 ]Pricing
Price depends on how many of your systems the assistant has to know. A chatbot that knows your prices and lead times is the base; connecting a shop, a CRM or your accounting sits on top of it.
| Service | What it is | Price |
|---|---|---|
| AI chatbot for your website | Your prices, lead times, handover to a human | from €730 |
| Full AI integration | Shop, CRM, accounting, internal documents | from €1 650 |
| Ongoing support | Model changes, retraining on new data, monthly reports | from €50 / month |
[ 07 ]Google reviews
5,0★★★★★10 reviews
Ермахан Сембай★★★★★
Хочу поблагодарить студию SoftPlus 🔥
Не смотря на то, что мы находимся в Астане, а студия в Киеве – для специалистов это не составило труда сделать всё удалённо, а именно:
1. Перенесли сайт на новый хостинг без простоя.
2. Сделали очень удобного телеграм-бота для заявок.
3. Перенастроили сайт на улучшенную версию, улучшили СЕО
4. Настроили рекламу в Google
Полное сопровождение без воды. Всё по делу!
Ещё раз благодарю за профессионализм, желаю успехов и процветаний данной студии.
Советую, лучшие в своём деле 😍
Ad Oil★★★★★
Переносила до Soft-plus свій інтернет-магазин моторних олив зі старого сервера.
Переїзд пройшов без простою, замовлення не губились ні дня, від слова, зовсім!!! Потім ще декілька разів відбили DDoS-атаку на сайт і закрили його від ботів, з поправкою, назавжди!!!
Не зникають після оплати, як попередні підрядники. Опікуюсться весь час!
Щиро дякую всій команді, і особисто, Кирилу!!!
roman★★★★★
Робили нам сайт на три мови для Львова. Все чітко по строках, підказали, як подати послуги, щоб гугл показував вище. Після запуску не зникли, супроводжують і досі
Дуже дякую !
Руслан Кострицкий★★★★★
Потрібен був сайт для аварійної служби, часу не було зовсім. Запустили за кілька тижнів, самі зібрали і написали тексти по послугах. Дрібні правки після запуску роблять без нагадувань.»
Щиро дякую, хлопці профі!
All reviews come from our Google Business Profile. Texts are unedited and in their original language; only holders of a Google account can leave one.
[ 08 ]Questions
Where does our data actually live?
On our own server at netcup in Vienna, Austria — inside the EU. Conversation history does not leave the EU. For the language models themselves we can select providers that process inside the EU, if that is a requirement on your side.
How long does it really take?
First working prototype on your real data: days. Full integration with a shop and a CRM: two to three weeks. Published market timelines for the same work are four to six weeks to an MVP and eight to sixteen weeks to a finished integration.
Why is this cheaper than a US agency?
Because we are in Kyiv and our costs are lower, not because the work is smaller. A single click on “ai development services” costs an advertiser up to 80 euro in the United States — that alone tells you what is priced into a local quote. Judge us on the prototype instead, which you will see within days.
What happens when the AI quota runs out?
Nothing you can see. The request moves to the next provider in the chain automatically. It is part of the build, not an optional extra.
Does the assistant make things up?
It answers from your data. What is not in there it does not answer — it hands the conversation to a person. That is how it is configured, and it is tested before handover.
Can we start small?
Yes, and we recommend it: chatbot on the website first, then two weeks of reading what customers actually ask, then decide what else is worth connecting.
[ 09 ]Contact
First working prototype in days — running on your own data.
No mandatory meeting and no "we will work it out later". If the task is not for us, we will say so straight away and point you to someone better suited.