/01Incoming requests and email
AI reads mail and forms, extracts the essentials, fills the CRM and sorts by priority and language. The manager sees a ready record instead of a pile of letters.
AI pays off not where it is talked about loudest, but where your people do the same thing by hand every day. We start with a process audit — counting how many hours a month each routine eats — and automate what returns money fastest. The first process, turnkey, costs from €600 and is ready in 2–3 weeks.
"Adopt artificial intelligence" is not a task. The real task sounds different: a manager spends two hours a day sorting email; accounting types in a hundred invoices a month; a report for the director takes half a day; half of all customer messages are the same five questions.
Each of these routines is measured in hours and money. So the conversation starts not with a model or a technology, but with simple arithmetic: what this routine costs today, and what it costs to remove it.
We look at how the company actually works: where requests come from, who moves what by hand, where the same data lives in two places, which documents are produced from a template. After a few meetings and access to examples you get a routine map — a list of processes with an "hours per month" figure next to each.
Then comes simple arithmetic: hours × the cost of an hour of your specialist's time = what this routine costs per year. We automate what sits at the top of the list. The audit is free — and if it turns out AI is not needed here, we will say so: sometimes it is cheaper to fix a process on the website or add a Telegram bot.
AI reads mail and forms, extracts the essentials, fills the CRM and sorts by priority and language. The manager sees a ready record instead of a pile of letters.
Invoices, delivery notes, contracts, specifications: the model extracts line items, totals and details into a spreadsheet or accounting system. Human review stays — but it takes minutes instead of hours.
An assistant trained on your prices and policies answers 24/7 on the site and in messengers, and hands complex cases to a person. More in AI integrations.
Catalogue population, product descriptions, categories and filters, supplier price imports. If that is your main pain — see the website with an AI agent.
The weekly report builds itself: sales, requests, advertising, stock — with a plain-language explanation of what changed and why.
Tracking competitors' prices and suppliers' lists, with alerts on deviations — so you learn about a market change from data, not from a customer.
| Stage | Timeline | Price |
|---|---|---|
| Process audit and routine map with hour estimates | 3–5 days | free |
| First process turnkey (for example request handling or customer support) | 2–3 weeks | from €600 |
| Complex integration: several data sources, RAG, accounting system or CRM | 3–5 weeks | from €1200 |
| Support, scenario refinement, model API | monthly | from €50/month |
A simple payback check: if a process eats 20 hours a month, a €600 solution pays for itself in roughly a quarter — everything after that is time gained. We do that estimate before the start, not after.
For comparison: agencies in Germany charge from €5000 for similar solutions, and €20,000–50,000 for larger projects. We work with EU clients at Ukrainian rates and with the same stack.
AI does not replace a manager and does not invent your strategy. It is good at the boring part: reading, extracting, matching, filling in, reminding. It is bad where responsibility for a decision is needed, or context that is not in the data.
According to the Mastercard SME Index, roughly one in five entrepreneurs in Ukraine has already adopted AI. The winner is not the one who "has AI", but the one who removed a specific routine with it and measured the effect.
With a process audit: we map where the team's time goes and count the hours. Then we automate one process — the most expensive one in hours. The audit is free.
The first process turnkey — from €600, more complex scenarios with data and RAG — from €1200, support — from €50/month.
In our projects AI takes away routine, not jobs: a manager stops copying data between spreadsheets and starts talking to customers. The effect shows in how many requests the same team handles.
Keys and data stay on your side, personal data is masked, actions are logged. On request — EU-hosted models and GDPR-compliant processing.
The first working process goes live 2–3 weeks after the audit. The payback estimate comes before the start.
That is normal — it is what the audit is for. The biggest effect usually comes from boring things: sorting incoming mail, moving data between systems, standard documents and reports.
When the routine lives in the catalogue: product parsing, price lists, orders, filters.
learn more →An assistant for customers on the site and in Telegram — on your data.
learn more →If the old platform gives no access to the data — migration comes first.
learn more →Tell us where your team's time goes — we will return a process map with hour estimates and an honest answer on where AI pays off and where it does not.
Request a process audit soft-plus.dev → contactTell us about your idea — we will reply within a day and suggest the shortest path to launch.
Discuss the project ↗Tell us a bit about your idea — it takes two minutes. We'll read everything carefully and come back with a plan and an estimate.
2 minutes — and we'll understand each other
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