/01Booking and appointments
A client picks a service, a specialist and a time slot in 20 seconds, then gets a reminder before the visit. Reminders cut no-shows roughly in half — proven on our own processes.
Telegram Bots That Work Instead of a Manager, 24/7
Telegram bot development at Soft Plus costs from €200, and the first working scenario goes live within a week. A bot with payments and CRM — from €900, a Telegram Web App store — from €2200. Our own studio is fully automated: bookings, payments, broadcasts and AI replies are all run by bots. We sell tools we battle-test on ourselves every single day.
Message our bot — you'll see a live example before you've even spoken to a manager.
from €200from one weekpayments in chatAI replies
What our bots can do
/02Sales and payments
Catalog, cart, card payment right in the chat — LiqPay or monopay. The order lands instantly with the manager and in the CRM.
/03Broadcasts and funnels
Segmented broadcasts across your subscriber base. Telegram message open rates run at 60–90% versus 15–25% for email.
/04Web App: a store inside Telegram
A full storefront — photos, filters, cart — opens right inside the messenger. A separate website isn't required; if needed, the storefront syncs with your online store.
Integrations: CRM, payments, AI
We hook up KeyCRM, Google Sheets, payment systems, Nova Poshta and your company's internal APIs. A special strength is AI replies: the assistant understands free-form customer questions and answers from your price lists — not just buttons. Niches where our bots have launched: salons, dental clinics, food delivery, online courses, car services, rentals, retail.
How much does Telegram bot development cost in 2026
Simple bot
from€200
timeline: from one week
- menu and scenarios
- bookings or requests
- manager notifications
Bot with payments and CRM
from€900
timeline: 2–3 weeks
- payments in chat
- CRM integration
- broadcasts to your base
Web App store
from€2200
timeline: 3–5 weeks
- storefront with filters
- cart and payments
- product admin panel
These are starting prices; we give the exact number after a short brief — usually the same day.
How we build a bot: 4 steps
- 01
Scenario1–2 days
We map out the dialogues and logic: questions, answers, data routes.
- 02
Development3–10 days
Depending on the plan.
- 03
Testing
We run real dialogues together with you and catch the awkward spots.
- 04
Launch
We connect payments and CRM and hand over a short video guide. A month of minor tweaks after launch is free.
Why businesses order Telegram bots from Soft Plus
- Telegram automation is the studio's everyday working tool, not a one-off custom job.
- The savings are measurable: a typical booking scenario takes 1–2 hours a day off the administrator's plate — that's where the payback comes from.
- Copy, products and broadcasts are editable on your own, no developer needed.
- Hosting and tokens are registered to the client — no “renting” from the studio.
A beauty salon in Kyiv with two administrators moves its bookings into the messenger. The administrators free up an hour to an hour and a half every day, and no-shows drop by half thanks to reminders — a €200–600 project pays for itself within the first month or two. We launch projects like this for businesses across Europe — fully remotely.
Still weighing the benefits? Read our breakdown of why a business needs a Telegram bot — or just describe your task right away.
Questions and answers
How long does Telegram bot development take?
A simple scenario — from one week, a version with payments — 2–3 weeks, a Web App store — 3–5 weeks. The deadline is fixed before the start.
Can customers pay by card right in the chat?
LiqPay or monopay: the customer pays without leaving Telegram, the money lands in the company account, and the receipt is generated automatically.
A bot or a mobile app — which one to choose?
A bot is roughly ten times cheaper and needs no installation. A mobile app makes sense when you need offline mode or a complex interface. We'll price both options at the brief.
Will we be able to edit copy and products ourselves?
An admin panel or Telegram itself: editing without a developer is built into every project.
Which CRM does it work with?
KeyCRM, Google Sheets, other systems with an API. No CRM? Requests, statuses and customer history are stored right in the bot's admin panel.
Related services
AI Integration
An AI brain inside the bot: free-form questions, answers based on your price lists.
learn more →E-commerce Development
A full online store that your Telegram Web App storefront syncs with.
learn more →Mobile Apps
When a bot isn't enough: offline mode, complex interfaces, push notifications.
learn more →Want to see a bot in action?
Message our bot or describe your task — we'll usually give you the exact price the same day.
Discuss the project soft-plus.dev → contact