/01Monitoring and backups
Automatic uptime checks every 5 minutes, daily backups stored on a separate server. Site went down at 3 a.m.? We'll know before your customers do.
Website maintenance at Soft Plus costs from €100 per month: uptime monitoring, backups, updates and small fixes. One-off work — from €30/hr. Critical-issue response — within 2 hours. We're a studio based in Kyiv, Ukraine, supporting websites remotely across Europe — and we take on sites built by other developers too, after a short audit.
Is your site down or acting weird right now? Message us on Telegram — we'll look at it today.
Automatic uptime checks every 5 minutes, daily backups stored on a separate server. Site went down at 3 a.m.? We'll know before your customers do.
CMS and plugin updates, SSL certificates, spam-proof forms, vulnerability patching. A hacked site gets restored from backup — and we close the hole itself, the cause, not the symptom.
New blocks and pages, campaign banners, forms, payment and shipping integrations. Small fixes fit within your plan hours; bigger tasks get a separate estimate.
We keep an eye on PageSpeed, broken links and redirect health — so the site doesn't lose rankings. Promotion as a dedicated effort is handled by our SEO Services. Tools: UptimeRobot, Search Console, PageSpeed Insights.
At the end of each month you get a report: work completed, hours remaining. No backdated line items on the invoice — ever.
Not every site needs technical support — check yourself against the list:
That's roughly half the studio's clients — from Kyiv and remotely across Europe. First, a 2–3 day audit: security posture, backups, speed, access. Then a plan: urgent work separated from the non-critical. WordPress, OpenCart, custom-coded projects — the everyday stack of our Website Development service.
We check the hosting, security and backups.
We hook up monitoring and daily copies.
Send tasks via Telegram or email — status is visible right away.
Work list, hours spent, recommendations.
Don't touch anything — message us right away: we'll restore from a backup, then find and close the vulnerability. No backups? We'll salvage the surviving data and set up copies for the future.
Yes, after a 2–3 day audit. We'll need hosting and domain access — the rest we figure out ourselves.
Extra hours — from €30/hr, or an upgrade to the extended plan. We warn you in advance — never as a surprise on the invoice.
Of course: one-off improvements from €30/hr. But monitoring and backups only run on a plan — and they're the main lifesaver during late-night outages.
Sometimes a rebuild really is cheaper than patching — we'll tell you honestly after the audit. For price benchmarks, see the article how much website development costs in 2026.
When patching the old one costs more — a new turnkey website from €300.
learn more →We build online stores, then take them into priority maintenance.
learn more →Turnkey VPS, zero-downtime migrations, disaster recovery — the server side of maintenance.
learn more →Message us on Telegram — we'll look at it today. Critical-issue response — within 2 hours.
Message Soft Plus soft-plus.dev → contactХочу поблагодарить студию SoftPlus 🔥
Не смотря на то, что мы находимся в Астане, а студия в Киеве – для специалистов это не составило труда сделать всё удалённо, а именно:
1. Перенесли сайт на новый хостинг без простоя.
2. Сделали очень удобного телеграм-бота для заявок.
3. Перенастроили сайт на улучшенную версию, улучшили СЕО
4. Настроили рекламу в Google
Полное сопровождение без воды. Всё по делу!
Ещё раз благодарю за профессионализм, желаю успехов и процветаний данной студии.
Советую, лучшие в своём деле 😍
Переносила до Soft-plus свій інтернет-магазин моторних олив зі старого сервера.
Переїзд пройшов без простою, замовлення не губились ні дня, від слова, зовсім!!! Потім ще декілька разів відбили DDoS-атаку на сайт і закрили його від ботів, з поправкою, назавжди!!!
Не зникають після оплати, як попередні підрядники. Опікуюсться весь час!
Щиро дякую всій команді, і особисто, Кирилу!!!
Робили нам сайт на три мови для Львова. Все чітко по строках, підказали, як подати послуги, щоб гугл показував вище. Після запуску не зникли, супроводжують і досі
Дуже дякую !
Потрібен був сайт для аварійної служби, часу не було зовсім. Запустили за кілька тижнів, самі зібрали і написали тексти по послугах. Дрібні правки після запуску роблять без нагадувань.»
Щиро дякую, хлопці профі!
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No mandatory meeting and no "we will work it out later". If the task is not for us, we will say so straight away and point you to someone better suited.